FAQs

We are committed to making our guests stay fantastic. Our experienced team understands the wants and needs of clients and the level of service they expect. Our aim is for our guests to feel at home and have an exceptional experience from booking to departure. We have a dedicated customer service team that will go the extra mile for you. With fast and easy communication, our experienced team is here to assist you every step of your trip.

For cancellations made 30 days or more prior to check-in date a full refund will be issued. No refunds will be issued for cancellations less than 30 days prior to check-in.

We understand that plans may change and will do our best to ensure your needs are met. Depending on the change request an additional fee may apply.

Unfortunately no additional guests beyond the registered guests are allowed.

The minimum stay will vary depending on the property however it ranges from 2 - 3 nights.

Yes, we can arrange transportation services.

The weather in Jamaica is always hot making it the perfect destination for vacation. July to August is the warmest time of the year with a few rainfalls. September to November has the most rainfall while December to April is known as the dry season.

Jamaica operates on 110 voltage.

The official currency is the Jamaican Dollar however US dollars are widely accepted in Jamaica. If you already have USD do not change your money. Jamaican dollars are ideal for purchasing items from local vendors. If needed, money can be exchanged into Jamaican Dollars at exchange bureaus.